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- Administrator/Support – Dublin

Posted: 21st Nov 19 | REF: ADMSUPDUB

Administrator/Support – Dublin

About us:

Operating for over 80 years, McLarens boasts consolidated income of over USD 140 million. Headquartered in Atlanta, with over 131 locations in more than 80 countries, McLarens provides claims management services ranging from loss adjusting to pre-risk and damage surveying expertise in specific areas such as property, casualty, third party administration, construction & engineering, crisis management, FAJ & specie, marine & transit, and natural resources.

We currently have an exciting opportunity for an Administrator/Support to join our Dublin office.

The opportunity:

Reporting to the Executive Adjuster, your overall responsibility will be to provide administrative support to Account Handlers and Loss Adjusters and contribute to the efficiency of branch operations.

The role:

Your responsibilities will include:

  • Undertake general office administrative duties in accordance with company standards as required, such as diary management, booking appointments, allocating post to files, scanning documents, photocopying and filing, stationary orders and banking
  • Acknowledge, set-up and notify associated parties of new claims
  • Appoint and liaise with Loss Adjusters, where required
  • Format and issue technical reports in compliance with professional standards and internal guidelines and in accordance with agreed timescales
  • Deal with internal and external queries in a professional manner and accurately record conversations/messages
  • Ensure compliance with McLarens’ financial procedures, such as the invoicing process
  • Ensure data is accurately input in order to achieve high standards of data quality and management information
  • Run, check, analyse and distribute various management information reports
  • Assist with the preparation of client and business presentations
  • Attend client review meetings
  • Participate and contribute to projects as required
  • Other ad hoc duties as required

 

About you – Knowledge and Experience:

Successful candidates will have experience of coordinating complex activities for a team of individuals, often remotely. Proficient IT skills, including Microsoft Word, Excel, Outlook and PowerPoint are required. They must demonstrate a focus on quality, communication and have the ability to build and maintain professional working relationships with clients, policy holders and third parties. Organisational skills with experience of working in a fast-paced environment with conflicting demands is essential. It would be advantageous for the candidate to have APA/CIP qualifications, specific industry experience and advanced Excel skills.

Whilst this position is administrative and support focussed initially, there is the potential for the role to develop into a technical or semi-technical role for a suitable candidate. McLarens will encourage and support the completion of APA or CIP examinations.

Should you wish to apply, please forward your CV and supporting cover letter to hr.uk@mclarens.com

Closing Date for applications Friday 29 November 2019

We look forward to hearing from you.

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