Join Us

- Secretary – Manchester, UK

Posted: 23rd Aug 19 | REF: SECMAN19

Secretary – Manchester, UK

About us:

Operating for over 80 years, McLarens boasts consolidated income of over USD 140 million. Headquartered in Atlanta, with over 131 locations in more than 80 countries, McLarens provides claims management services ranging from loss adjusting and auditing to pre-risk and damage surveying expertise in specific areas such as property, casualty, third party administration, construction & engineering, crisis management, FAJ & specie, marine & transit, and natural resources.


The opportunity:

Reporting to the Executive Manager, you will provide secretarial and administrative support to loss adjusters and contribute to the efficiency of branch operations.


The role:

Your responsibilities will include:

  • Ensuring data is accurately input in order to achieve high standards of data quality and management information
  • Accurately transcribing and producing reports and correspondence in a timely manner to meet agreed company and client service levels
  • Undertaking administrative duties in accordance with company standards as required, such as booking appointments, allocating post to files, scanning documents, photocopying and filing
  • Dealing with external queries in a professional manner and accurately record conversations/messages
  • Ensuring compliance with McLarens’ financial procedures, such as invoicing processes
  • Preparing Management Information Spreadsheets
  • Undertaking projects allocated by the Head of Operations – North
  • Other ad hoc duties as and when required


About you:

Knowledge and Experience:

  • Previous experience of providing secretarial and administrative support to a busy team with conflicting demands
  • Highly organised with the ability to multi-task and self-manage a varied workload and changing priorities
  • A strong team player with excellent interpersonal and communication skills
  • Ability to deal professionally at all times with clients, policyholders and third parties
  • Strong working knowledge of MS Office packages particularly Word, Excel and PowerPoint
  • Experience of using Microsoft Outlook
  • Experience of coordinating complex activities for a team of individuals, often remotely
  • Experience working in a time pressured and busy environment with constant interruptions
  • Specific sector experience is desirable but not essential
  • Advanced Excel skills are desirable


Should you wish to apply, please forward your CV and supporting cover letter to


We look forward to hearing from you.

Apply >