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Operations Manager Client Services

Jodie Reinhold

Operations Manager Client Services


Jodie is a highly motivated and experienced Insurance Professional, having commenced her career with RJ Wallace Syndicate 386 in 2001, based in Sydney.

With firsthand experience working in the London Market, Jodie started her career in claims, managing large and complex liability insurance losses including Floods, Mine Collapses, Bushfires, and Catastrophic Injury Claims up to Policy Limits.

In her eleven years with Syndicate 386, Jodie also specialised in providing indemnity advice to clients on a highly technical level. Along with being one of only a handful of recognised Insurance Professionals who can conduct comprehensive Claims Management Audits on behalf of Insurers, Brokers, Third Party Administrators, and large Corporate entities.

Audits completed by Jodie in her career include the HIH Reinsurance Scheme, Lloyd’s largest public liability binder in Australia, numerous top 20 ASX listed companies, and a very prominent multinational restaurant chain, where Jodie’s audit was presented to their Board of Directors in the United States.

Most recently, Jodie’s passion and focus has been in the Operations and Business Development / Client Relationship arena. Before Joining McLarens in October 2021, Jodie worked for nine years at another National Loss Adjusting Firm in several roles including, five years as their National Liability Operations Manager, four years as Client Development Manager for their Speciality Loss Adjusting business, and most recently as Business Development Manager – Loss Adjusting.

Jodie brings with her to McLarens excellent relationships with local and overseas insurers and brokers, the Australian Legal Market, Coverholders, Third Party Administrators, Large Corporates and Underwriting Agencies in areas including Commercial Property, Liability, Financial Accounting, Construction, Power & Energy, and Marine.

Office Address / Contact Information

146 Arthur St, Level 1,
North Sydney, NSW 2060
Local Time: 12:05 pm
Local Date: 01 October, 2023


Australian & New Zealand Institute of Insurance & Finance (Senior Associate) CIP, Advanced Diploma – General Insurance, Diploma – Risk Management (Insurance)

Adjuster Experience

22 years 2001