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Director of Operations - Northeast Region

Robert Pageau

Director of Operations - Northeast Region


Robert Pageau began his career in 1988 with a Crawford & Company, where he was trained in multi-line claims adjusting, and quickly developed skills and expertise in both the property and casualty adjusting fields, to also include workers compensation, Commercial General Liability (CGL) and inland marine claims adjusting.  Those skills were further honed and focused on both residential and commercial property large loss adjusting.  At Crawford & Company he rose the ranks through various adjusting roles and manager positions including Regional Product Manager and Managing Director of their New England Service Center, focusing on customer service and quality claims handling, and becoming an account manager for various insurers.   Most recently, he worked with Dineley Claims Services as Executive General Adjuster (EGA), Business Development Manager, and Director,

Reporting to George Wasielke, Robert will provide direction on file quality and serve as a technical resource and coach to team members. He brings over 30 years of large loss adjusting, product management, regional management, and successful sales/business development experience.

Robert is based in Boston, MA. He licensed across multiple states, holds an Associate in Claims (AIC) designation, and is matriculated into the Chartered Property & Casualty Underwriter (CPCU) program.

Licensed Insurance Adjuster in: Alabama, Connecticut, Delaware, Florida, Kentucky, Louisiana, Maine, Mississippi, New Hampshire, North Carolina, Rhode Island, South Carolina, Vermont, and West Virginia.


  • Carrier – Residential Property: Fire (USD 2.5 Million)
  • Commercial Property – Strip Mall: Fire (USD 11.5 Million)
  • Residential Property: Water (USD 500 K)
  • Commercial Property – University: Water (USD 2 Million)
  • Boiler & Machinery (USD 500 K)
  • Commercial General Liability (USD 1.5 Million)
  • Cargo (USD 200 K)
  • Construction Defect (USD 1.25 Million)
  • Condominium: Fire (USD 2.2 Million)

Office Address / Contact Information

Local Time: 07:24 pm
Local Date: 25 November, 2020

Industry Certification

Xactimate Estimating; Symbility Estimating; PTC 1; Management Career Development


IIA Supervisory In Management Certified (1994); Associate in Claims/AIC (2002); Keene State College – Bachelors of Arts

Additional Expertise

Builder's Risk, Business Interruption, Construction Defect, Contractor's Equipment, Heavy Equipment Appraising, Inland Marine, Material Damage Appraising and Workers Compensation

Adjuster Experience

32 years 1988

Language Skills

English, French