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Managing Director – Hong Kong

Stephen Parsons

Managing Director – Hong Kong


Stephen began his Insurance career in 1979 in the UK as a Casualty Underwriter and Claims Administrator with Eagle Star Insurance Co. In 1982, he transferred to a position with Delta Lloyd (Commercial Union Assurance Co) in Dubai as a Business Development Executive. Moving to Hong Kong in 1986, Stephen joined Gilman Insurance, (an Aon Legacy Company) as the Assistant Manager with responsibility for the claims service delivery. He continued his insurance experience as a broker and Associate Partner with BPW Group in UK and then transferred into a Claims Consultant role with Asia Risk Technologies in Singapore and Hong Kong. In 2003, Stephen joined Aon Hong Kong as Director of Claims before moving into the role of Head of Business Development and Head of Operations. He stayed with Aon Hong Kong until 2013 when he joined AIG Hong Kong as Head of Claims before being promoted to Chief Claims & Operations Officer and then Deputy CEO.


  • Construction Company – Worker Injury (USD 3 Million)
  • Retailer – Illness Outbreak (USD 20 Million)
  • Private Hospital – Medical Malpractice (USD 100 Million)
  • Hotel – Business Interruption (USD 750,000 Million)
  • Hotel & Casino – Business Interruption (USD 1 Million)
  • Telecoms Company – Undersea cable break (USD 1 Million)
  • Passenger Ferries – Collision (USD 7 Million)
  • Hotel – Business Interruption (USD 500K)

Office Address / Contact Information

Unit A, 13/F, Lee & Man Commercial Center
169 Electric Road,
North Point
Hong Kong
Local Time: 07:44 pm
Local Date: 28 January, 2023

Industry Certification

Advanced Level - General Certification of Secondary Education in Mathematics, Physics, Geography


Fellow of the Chartered Insurance Institute (FCII), Chartered Insurer (CII)

Additional Expertise

Administration of non insurance related claims for the Hong Kong SFC (Securities and Futures Commission) in respect of claims for financial losses made against Stockbrokers through their negligence or bankruptcy

Adjuster Experience

44 years 1979