Lizette Heredia Estrada is a claims professional with over 15 years of experience in the insurance sector. She holds a bachelor’s degree in international Trade and a Master’s Degree in Business Administration and Marketing.
She began her career in 2010 managing claims for both public and private sector clients in Mexico, developing specialized expertise in Specie, Financial Lines, Liability, Property and Casualty, as well as handling accounts under TPA (Third Party Administration) schemes.
Throughout her career, she has been involved in the handling of catastrophic and complex claims, including high-value art collections, cultural institutions, jewellers, pawnbrokers, cash-in-transit operations, and Financial Lines claims (D&O, E&O, Crime and BBB). She has worked closely with insurers, reinsurers, brokers, adjusters, experts and legal teams, contributing to the technical and strategic resolution of claims.
In September 2025, she joined McLarens Mexico, where she currently handles Specie, Financial Lines and Property & Casualty claims, further strengthening her career within a globally recognized claims management environment.
NOTABLE ASSIGNMENTS:
- Jewellers Block | Theft & Looting | USD 6 Million
- Jeweller & Pawnbrokers | Theft & Employee Dishonesty | USD 2–3 Million
- Pawnbrokers | Theft & Employee Dishonesty | USD 1.5 Million
- Private Art Collection | Hurricane Damage | USD 2 Million
- Cultural Institutions | Natural Catastrophes | USD 500K.
- Museums & Exhibitions | Transit & Handling Losses | USD 1.5 Million
- Cash-in-Transit Operations | Robbery & Employee Dishonesty | USD 3 Million.
- TPA Accounts | Robbery, Vault, ATM & CIT Losses | USD 6 Million
- TPA Accounts | Jeweller & Pawnbrokers | Theft & Employee Dishonesty | USD 3 Million
- Precious Metals | Vault & Transit Robbery | USD 19 Million
- Financial Lines (Crime & BBB) | Employee Dishonesty & Robbery | USD 2 Million
- Catastrophic Event Experience
- Claims response and loss assessment arising from major catastrophic events, including:
- Mexico City Earthquake – 2017
- Hurricane María – 2017
- Hurricane Otis – 2023