Who We Are

Overview

McLarens is a global claims service provider that helps our clients achieve timely and equitable claims resolution. Headquartered in Atlanta, Georgia, USA, McLarens has over 200 offices around the world and nearly 1,500 full-time employees.

McLarens is focused on People, Products and Processes to offer the highest quality of customer service in the industry for nearly 90 years. As an example of our client commitment, our Aviation team offers unmatched credibility and assurance in their sector.

We attract accomplished senior professionals who average more than 20 years of claims adjusting experience meaning we are well-positioned to deliver a consistent, proactive approach to claims management.

Our employees, including adjusters, management, and staff, has a personal vested interest in our clients’ success.

Our clients receive access to our proven, proprietary, web-based claims management system which enables 24/7 access to up-to-the-minute claim information, regardless of the client’s or claim’s geographic location.

Our History

1931 – McLarens founded in Scotland as McLaren Dick & Co. Ltd
1982 – Maxson Young founded in Atlanta, USA.
2004 – McLarens International Group and Maxson Young merge and become McLarens Young International
2011 – McLarens Young International merges with McLarens Aviation (founded in 1964 and formerly known as Airclaims), the world’s leading provider of surveying and loss adjusting services to the aviation industry.
2011 – McLarens Young International buys Norcross (founded in 1979 and formerly known as Washington Oregon Claim Services), a Northwest US-based loss adjusting firm.
2012 – McLarens Young International rebrands and renames itself ‘McLarens’ and also has Washington Oregon Claim Services rebranded and renamed ‘Norcross’.
2013 – McLarens merges with Agrical, a leading agriculture loss adjusting firm headquartered in the United Kingdom.
2019 – Agrical becomes McLarens Agriculture; McLarens acquires American Environmental Group (AEG).
2020 – McLarens acquires Lloyd Warwick International (LWI).

Values & Culture

The McLarens family of brands’ goal is to deliver the best in loss adjusting claims, worldwide.

Quality is at the heart of McLarens. The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

EXCELLENCE – We aim for nothing less than the highest standards in everything we do
TEAMWORK – We work best when we work together with clients, colleagues and suppliers alike
RESPECT – We are trusted to keep our promises, act with integrity and treat people the right way
KNOWLEDGE – We know our market better than anyone, but still we never stop developing
THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market

Global Senior Management

McLarens is managed from its global corporate headquarters in Atlanta, Georgia, USA. Our knowledge, technical skills and geographical reach, combined with our cultural diversity and language skills deliver an unparalleled service to the market.

Please use the navigation menu below to learn more about our global senior leaders.

Corporate

Gary Brown
Chief Executive Officer
Ross Landsbaum
Chief Financial Officer
Graham Smart
Chief Commercial Officer
Philip Vedell
Chief Administrative Officer
Mesalé Solomon-Mendes
Chief Human Resources Officer
Liz Tubb
Group General Counsel
Adam Weiner
Senior Vice President, IT Strategy and Operations
Chris Stafford
Senior Vice President
Svy Nekrasas
Vice President- Global Marketing & Communications

Regional Leaders

North America
Steve Whitmarsh
Chief Operating Officer - North America
John Couture
Senior Vice President, North American Operations
Susan Froman
Senior Vice President, Business Development - The Americas
Mike Beach
National Property Director / Senior Vice President / Senior Executive General Adjuster
Jeff Hellman
Senior Vice President / Senior Executive General Adjuster
Sam Beery
Vice President - US Admin Services
Jay Barkley
President & CEO, American Environmental Group
Matthew LeBrun
Managing Director, Natural Resources, Americas
Europe, Middle East, Asia Pacific
Chris Panes
Chief Operating Officer - Europe, Middle East, Asia Pacific
Steven Wallace
Managing Director - UK & Ireland
Martyn Wicht
Regional Director – Australasia
Latin America
Howard Laidlaw
Regional Director - Latin America

Global Specialty Leaders

David Pigot
Director of London Markets & Global Head of Specialty
Joe McMahon
Chairman - Lloyd Warwick International
John Cupitt
Global Director - Marine
Trehane Oliver
Managing Director - McLarens Aviation
John W. Turner
Global Director - Crisis Management
Michael Watters
Global Director - FAJ & Specie