Mitchell Frost is an insurance professional with nine years’ experience in the broking sector, specialising in the management of general insurance claims across a broad range of classes. His expertise spans Property, Liability, Contract Works, Marine Cargo, Professional Indemnity, and Management Liability, providing him with a well-rounded technical foundation across both domestic and international markets.
In his role as Claims Manager, Mitchell managed complex and high-value claims on behalf of clients, delivering dedicated support while navigating both Australian and London market insurers. He worked closely with insurers and a wide network of external specialists—including loss adjusters, builders, engineers, quantity surveyors, and legal professionals—to achieve timely and commercially sound outcomes.
Mitchell is recognised for his client-focused approach, combining strong advocacy with practical, solutions-driven guidance throughout the claims process. His ability to coordinate multiple stakeholders and maintain clear communication ensures a streamlined and efficient claims experience, particularly in complex or high-pressure situations.
He brings a strong capability in policy interpretation, claims strategy, and stakeholder management, underpinned by experience across large and complex losses, enabling him to deliver clear, well-reasoned outcomes in dynamic claims environments.
NOTABLE ASSIGNMENTS:
Mitchell has industry claims experience across a range of assignments spanning approximately AUD 250K to AUD 10M, including:
• Electronics Manufacturer – Fire Loss
• Commodity Exporter – Fire Loss
• Retirement Village – Storm/Hail Damage
• Warehousing – Storm/Hail Damage
• Laundry & Warehousing – Fire Loss
• Commodity Exporter – Flood Loss