Charla is a Marine Surveyor based in Brisbane with experience across marine cargo, carrier’s liability, household goods and personal effects claims. Her broader insurance background spans motor, catastrophe, domestic and commercial property, contents and liability claims, providing her with a well-rounded understanding of claims assessment and stakeholder management.
Charla joined McLarens in 2023 as a Marine Claims Assistant before progressing to Trainee Marine Surveyor and, following completion of her training, to Marine Surveyor in 2026. Her experience includes the investigation and assessment of transit damage, cargo losses, pleasure craft claims and other marine-related assignments.
Working closely with insurers, brokers, insureds and other stakeholders, Charla brings a practical and methodical approach to claims investigation, damage assessment and reporting. Her broader claims experience supports a strong understanding of causation, policy considerations and the importance of clear communication throughout the claims process.
Charla holds a Diploma of Loss Adjusting and is committed to continuing to develop her technical expertise across marine cargo and surveying, while delivering responsive, well-supported outcomes for clients.
NOTABLE ASSIGMENTS:
- Household Goods – Transit Damage (AUD $140K)
- Pharmacy Stock – Transit Damage (AUD $100K)
- Private Pleasure Craft – Total Loss (AUD $60K)
- Caravan – Impact Damage (AUD $50K)