Crisis management is the growing topic in our industry today and arguably the most concerning emerging risk. Depending on your products or services, or ones you utilise, you may interpret a ‘crisis’ as relating to product recall, war, terrorism or political violence, cyber risk, or a combination of them.
Crisis events require urgent, expert care and focused attention in handling claims. McLarens’ John W. Turner, Global Director – Crisis Management offers insight on the complexity of reputational risk issues arising from the media, government authorities, security services, customers and consumers. The Global Crisis Management team is prepared to handle potential events as they occur and will work diligently to find solutions, and engage stakeholders.