Norcross’ Geoff Griffin Explains Complex Claims and Specialised Knowledge

Geoff Griffin, vice-president, Norcross, a McLarens Company, spoke with A.M. BestTV at the PLRB Claims Conference & Insurance Services Expo in San Antonio. He discussed that handling complex claims requires detailed, specialised information and knowledge and that technology has led to the most change in the industry over the past several years.

To see the full interview, click here.