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Executive Loss Adjuster

Ciaran Mullane

Executive Loss Adjuster

Biography

Ciaran Mullane is an Executive Loss Adjuster with over 20 years’ experience managing major and complex commercial property claims across Australia and internationally. He brings extensive expertise in commercial property, strata, and catastrophe losses, supported by a strong reputation for delivering practical, commercially focused outcomes on technically challenging assignments.

Having commenced his loss adjusting career in Ireland before relocating to Australia in 2010, Ciaran has developed extensive experience across a diverse range of commercial and industrial sectors. His work spans the full claims lifecycle, including investigation, causation analysis, policy application, quantum assessment, stakeholder management, and claim resolution. He has successfully managed numerous high-value property losses arising from fire, storm, hail, flood, impact, and escape of liquid events, as well as supporting insurers during major catastrophe responses both within Australia and internationally.

Ciaran works closely with insurers, brokers, insureds, contractors, and technical experts to navigate complex claims and deliver clear, well-supported outcomes. He is recognised for his collaborative approach, sound technical judgement, and ability to effectively manage multiple stakeholders while maintaining a strong focus on client service and timely claim resolution.

As an Executive Loss Adjuster, Ciaran provides trusted technical expertise across major property losses and actively supports the development of emerging adjusters through mentoring and knowledge sharing. His commitment to professional excellence is reflected in his ongoing involvement with the Australian Institute of Chartered Loss Adjusters (AICLA) and his dedication to maintaining the highest standards of technical practice.

NOTABLE ASSIGNMENTS

  • Hotel & Commercial Property Owners – Hail (AUD 15M)
  • Commercial Property Owner – Fire (Arson) (AUD 6M)
  • Strata – Hail (AUD 4M)
  • Government Courthouse – Escape of Liquid (AUD 3.5M)
  • Commercial Strata – Fire (AUD 3M)
  • Commercial Strata – Fire (AUD 2M)
  • Strata – Flood (AUD 1.9M)
  • Theme Park – Bushfire (AUD 1.7M)
  • Commercial Business – Hail (AUD 1.5M)
  • Commercial Property Owner – Fire (AUD 1.3M)

Office Address / Contact Information

146 Arthur St, Level 1,
North Sydney, NSW 2060
Australia
Local Time:
Local Date:

Industry Certification

AICLA - Associate, ANZIIF - Senior Associate, CIP

Qualifications

University of Limerick - Bachelor of Insurance & European Studies

Additional Expertise

Technical Knowledge – Interpreting policy wording, assessing property damage, and analyzing risk; Investigative Skills – Determining the cause of loss, gathering evidence, and detecting fraud; Financial & Analytical Skills – Quantifying losses, setting reserves, and negotiating settlement; Communication & Relationship Management – Liaising with stakeholders, resolving conflicts, and preparing detailed reports; Project & Time Management – Coordinating workflows, responding to catastrophes, and ensuring compliance; Specialist Expertise – Handling commercial, industrial, and Strata claims

Adjuster Experience

22 years 2004