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Executive General Adjuster

Randy C. Smith

Executive General Adjuster


Randy joined McLarens in 2015 as a National General Adjuster and was promoted to an Executive General Adjuster in 2018 and led the relocation of the Boston office that year. He has over 30 years of insurance industry experience beginning his career with Hanover Insurance as a property field adjuster. Randy has also worked at Zurich, Fireman’s Fund and One Beacon and then became an independent adjuster with Crawford & Company.

Randy has overseen multi-million dollar property claims including fires, floods and catastrophic damage to buildings in the commercial, residential, medical and hospitality sectors to name a few.  Randy specialises in complex claim handling and works frequently with public housing, colleges and universities, and religious entities in New England. Randy has also spoken on the topic of water and mold mitigation at several conferences.


  • Historic Mill: Fire Loss (USD 20 Million)
  • Communication Tower: Collapse (USD 12.5 Million)
  • Retail Mall: Flood (USD 12 Million)
  • Residential Condo Building: Fire Loss (USD 9 Million)
  • Retail Mall: Tornado (USD 5 Million)
  • Private School: Fire Loss (USD 4.5 Million)
  • Commercial Printer: Flood Loss (USD 4 Million)
  • Hospital: Fire Loss (USD 2.5 Million)
  • Marina: Hurricane Loss (USD 2.5 Million)
  • Recreational Facility: Flood Loss (USD 2.2 Million)
  • Multifamily Housing: Fire Loss (USD 1.5 Million)
  • Television and Recording Studios: Flood Loss (USD 1.5 Million)
  • Hydro Plant: Flood Loss (USD 1.5 Million)
  • Condo Complex: Fire Loss (USD 1.2 Million)




Office Address / Contact Information

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Bryant University, Bachelor of Science in Criminal Justice

Additional Expertise

Hotels, Restaurants, Residential & Commercial Condos, Multifamily Housing, Builder’s Risk, Health Care Facilities, Assisted Living Facilities, Hospitals, Manufacturing, Solar Farms, Hydro Plants, Marinas, Colleges & Universities, Retail Strip Malls

Adjuster Experience

38 years 1986