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Chief Claims Officer - North America

Steve Whitmarsh

Chief Claims Officer - North America


Steve Whitmarsh began his career with a large independent adjusting firm, where he developed skills in the commercial loss discipline, with an emphasis in business interruption.

He completed advanced training in commercial loss and business interruption. Steve applied this to a multitude of large commercial, energy, and inland marine loss adjustments. During this time he was the account adjuster for various state agencies, overseeing a diverse array of losses.

Steve joined McLarens in 2004 to establish and manage the mid-western United States business operations. Steve’s emphasis on customer service, product quality, responsiveness, and his holistic approach to managing the adjustment of losses resulted in extensive growth in his region. His acquisition of many major accounts is a testament to the effectiveness of his adjusting management techniques. Steve has expertise in the resolution of property and claim disputes and is recognized as an authority in handling large first and third party losses for insurers as well as self-insured entities. He has been appointed to oversee a variety of large property losses.

Following a decade’s worth of distinguished service, Steve was promoted to Director for the USA & Canada in 2014, in recognition of the integral part he plays in McLarens’ management structure. In 2017, he was promoted to Chief Operating Officer, North America and in 2023 he transitioned to Chief Claims Office, North America to focus particularly on fresh approaches to account maintenance & management as well as brand performance. 

Steve is a shareholder and is recognized as an integral part of his company’s management board. He provides services involving retaining and managing experts in hundreds of property loss evaluations. Steve’s candid and knowledgeable approach in all aspects of loss adjusting places him at the forefront of the loss adjusting industry as a highly respected leader.


Office Address / Contact Information

3720 Davinci Court
Suite 200
Peachtree Corners, GA 30092
United States
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University of Central Oklahoma – Bachelors of Arts

Additional Expertise

Builder's Risk, Business Interruption, Contractor's Equipment, Energy, Inland Marine

Adjuster Experience

27 years 1997

Language Skills