The McLarens brand is well established and trusted to deliver technical, quality claims services to the Lloyd’s and London Insurance Markets. We have built strong, partnership-based relationships with many insurer clients operating in this global insurance marketplace, including with Lloyd’s managing agents and syndicates.
We are equally committed to our (re)insurance broker clients. Our teams understand the complexities of working with local ceding insurers, both retail and wholesale brokers, and their London Broker counterparts. We recognise the importance of clear, open communication with all stakeholders from the outset of every assignment.
Our global network provides us the ability to service this international insurance marketplace, responding quickly to local market conditions and building on local client relationships. Our local experts are supported by our regional and London-based international adjusting specialists tasked with ensuring quality services are provided to local insurance markets and their customers together with protecting the interests of reinsurers and international insurance marketplaces.
London International Loss Adjusting
Our team of London based specialist international Adjusters have expertise covering a wide variety of Industry sectors and are skilled at handling loss assignments in regions such as Europe, Middle East, Africa, Asia Pacific, the Caribbean and Latin America.
Our London International hub provides our London Insurer and Broker clients with a dedicated focal point for global claims handling requirements, responsible for coordinating the intake of all new instructions working closely with our regional operations as required and will provide oversight of loss adjuster activity throughout the duration of each claim assignment.
Regional operations include:
Our teams throughout these international operations understand the intricacies of dealing with the Lloyd’s and London Market and the need to establish clear and open lines of communications with the various stakeholders from the outset of each assignment.
Core services to the Lloyd’s and London Markets include:
- Property & Casualty Loss Adjusting
- Third Party Administration (TPA)
- Crisis Management
- Catastrophe Response
- Marine & Cargo Surveying (including Fine Art, Jewellery and Specie)
- Aviation Surveying
- Forensic Accounting Services
- Delegated Claims Administration (DCA)
Within McLarens, we operate a range of specialty practice groups with a focus on the following Industry Sectors:
- Agriculture
- Aviation
- Consumer Goods
- Construction & Engineering
- Energy & Natural Resources
- Environmental
- FAJ & Specie
- Financial Lines
- Marine & Transportation
Aviation
McLarens Aviation is the specialist aviation division of McLarens, providing claims, asset management, and risk management services to the global aviation industry. With nearly 60 years of experience and a worldwide network of offices, the team handles over 4,000 insurance-related assignments annually. Our in-house project managers and specialists support clients across finance and leasing sectors.
War, Terrorism & Political Violence
Our London-based and regional International Adjusters handle complex claims arising from war, terrorism, sabotage, riots, civil commotion, and malicious damage. We have experience managing cases across the U.S., Caribbean, Latin America, UK and Europe, Middle East, Africa, and Asia. Our team provides expert guidance in high-risk and politically sensitive environments.
Product Recall
McLarens’ global product recall team supports manufacturers, distributors, and brand owners through challenging recall events. We handle claims across sectors including food and beverage, pharmaceuticals, medical devices, automotive, and consumer goods. Our specialists assist with inventory, logistics, repair or replacement, lost profits, and customer impact claims.
Entertainment & Contingency
We provide claims services for TV and film production, live events, tours, festivals, and sporting activities. Our team manages losses relating to cast, equipment, sets, wardrobe, cancellations, weather, and reputational risks. With offices in Canada, the U.S., UK, and Australia, we deliver seamless global support.
Catastrophe Response
CAT management is a core part of McLarens’ business, covering natural and man-made events worldwide. Our London-based International Adjusters respond rapidly to hurricanes, earthquakes, and other major incidents. Local markets recognize our teams for first-class response during critical events.
Construction & Engineering
We provide specialist on-site claims handling for construction and engineering projects globally. Our team has managed losses involving roads, bridges, tunnels, power stations, airports, hotels, hospitals, and industrial facilities. We assemble multi-skilled local teams to respond quickly and effectively to complex claims.
Ports & Terminals
Our team manages claims for terminal operator liability and port infrastructure worldwide. We handle vessel and vehicle impacts, natural perils, fire, and mechanical breakdown. McLarens coordinates claims across all continents for major global ports and terminals accounts.
Marine Cargo & Stock Throughput
Our Marine & Transportation teams manage shipping and commodity claims across multiple continents. Expertise includes motor truck cargo, multimodal freight, project cargo, and stock throughput coverage. We support clients in agriculture, textiles, metals, and complex project logistics.
Fine Art, Jewellery & Specie
We provide specialist claims handling for fine art, jewellery, and specie losses worldwide. Our teams manage damage, theft, fire, flood, and fraud claims for galleries, museums, manufacturers, and retailers. Services include recovery support, police liaison, and risk management surveys.
Cyber
McLarens offers a global solution for cyber incidents, responding rapidly to localized or international breaches. Our London-based adjusters are supported by teams in the U.S., LatAm, Europe, Middle East, Asia, and Australia. We provide expert guidance in a fast-moving and evolving market.
Natural Resources – Lloyd Warwick International (LWI)
Our Natural Resources Division covers energy, power generation, renewables, and mining. Following the acquisition of LWI, we expanded international coverage and strengthened our specialist teams. We handle high-profile incidents and complex claims across upstream, mid-stream, and downstream operations.
Delegated Claims Administration (DCA)
McLarens provides outsourced claims management solutions for insurers, brokers, and coverholders. We operate DCA hubs in Canada, USA, UK, Singapore, and Australia, with technically qualified handlers averaging 10 years’ experience. Our global claims management system provides real-time access and insights for clients.
