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McLarens appoints Lam Choy Heng as Managing Director, McLarens Malaysia

Kuala Lumpur, Malaysia – McLarens, today announced the appointment of Lam Choy Heng (CH Lam) as Managing Director, McLarens Malaysia Sdn. Bhd., reinforcing the company’s commitment to growth, local leadership, and client service in one of Southeast Asia’s most dynamic insurance markets.

Lam assumes responsibility for leading McLarens’ operations in Malaysia, overseeing business strategy, client engagement, operational performance, and the continued development of the firm’s local team.  Since joining McLarens in 2023, Lam has played a key role in strengthening the company’s presence in Malaysia, expanding client relationships, enhancing technical capabilities, and supporting the continued growth of the business.

Mike Campbell-Pitt, Regional Director – Asia, said the appointment demonstrates McLarens’ continued investment across Asia:

“Malaysia is a key market for McLarens in Asia, and Lam’s appointment reflects our commitment to investing in local leadership and talent. Having worked with Lam for many years, I am delighted with his appointment and look forward to working together as we continue growing the Malaysia business.”

Lam believes the Malaysian market presents significant opportunities for continued growth and capability development.

“Malaysia’s insurance market continues to evolve, creating new opportunities and challenges for our clients. Together with our team, I am committed to strengthening our capabilities, investing in our people, and delivering the highest standards of claims service across the market.”

As part of the leadership transition, Choong Hon Mun (HM) will continue with McLarens as Business Advisor, providing strategic guidance and support to the leadership team.  Widely respected throughout the Malaysian insurance industry, HM brings nearly five decades of experience in loss adjusting and insurance claims management. In his advisory role, he will continue to support key client and market relationships while providing strategic counsel to help drive the ongoing success of the Malaysian business.

HM said he is excited to continue supporting both the leadership team and the wider business.

“I am proud of the exceptional team we have built in Malaysia. Lam is a strong leader with a deep commitment to our people and clients, and I look forward to supporting him and the team as they continue to build on this success and pursue the opportunities ahead.”

The appointments reflect McLarens’ ongoing investment in Malaysia and its commitment to delivering high-quality claims services and specialist expertise to insurers, brokers, corporates, and risk managers throughout the market.

About McLarens 

Founded in 1932, McLarens is a leading independent global insurance services provider with offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and niche markets, the company provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. The company’s expert adjusters have an average of over 20 years’ experience, operating across a range of industries with specialties including: Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services and Environmental consulting services. For more information, please visit: www.mclarens.com.

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About Lam Choy Heng (CH Lam)
Managing Director, Malaysia

CH Lam is Managing Director of McLarens Malaysia, leading the firm’s operations, client relationships, business development, and technical service delivery across the country.

With more than 25 years of loss adjusting experience, Lam began his career in the financial services sector before transitioning into loss adjusting in 1998. Throughout his career, he has handled a wide range of complex and high-value losses across property, casualty, telecommunications, engineering, manufacturing, agriculture, financial lines, and specialty risks. He is a Senior Associate of ANZIIF (Australia) and a Fellow of the Australasian Institute of Chartered Loss Adjusters (AICLA).

Since joining McLarens Malaysia in March 2023, Lam has played a key leadership role in strengthening the firm’s presence and capabilities in the Malaysian market. Working closely with colleagues across the region, he has helped drive business growth, expand client engagement, develop technical talent, and enhance McLarens’ reputation for delivering high-quality claims solutions across a broad range of industries.

As Managing Director, Lam is focused on building a high-performing team, fostering strong insurer and broker partnerships, and supporting clients through complex and significant loss events. His leadership combines deep technical expertise with a commitment to developing people, delivering exceptional client service, and advancing McLarens’ long-term growth strategy in Malaysia and the wider region.