Success Stories

A rapid response which kept students learning



When the multi-storey headquarters of a major US school district suffered fire damage, the education of more than 700,000 students was compromised.


Returning the building swiftly to service was clearly the top priority for our adjusters. Fortunately, our on-site adjuster had a strong record in smoke and water cleanup and restoration, not to mention excellent links to local restoration service companies.


Acting quickly, he contracted a number of those companies to start work immediately, guarding against mould damage and lengthy delays in reoccupancy. The building was back in service within 60 days, with significant cost reductions for the insurer and insured.