Success Stories

Taking out the guess work for guests

 

SITUATION

With a major convention scheduled, a fire loss had the potential to spell financial disaster for a well-known hotel and its insurer.

SCENARIO

Our expert team quickly mitigated the loss, negotiating a “swap arrangement” with a newly-built nearby property with all the rooms and facilities needed for the convention.

OUTCOME

Our ability to act quickly and deliver a solution resulted in no lost revenue for the hotel, while enabling them to maintain their stellar brand reputation of “going above and beyond” for their guests.